How do I book a court?
Once you are registered, you login on this website – you can see the login link at the top right of every page. It is also possible to phone the Club but we request that you use web booking system, if possible, as we are not staffed to receive lots of calls, especially on Sundays and during the evenings.
Will I receive a fob for each person in the household?
No. You only have one fob per household. If you would like more, then you must pay an additional £10 for each one.
Who can book courts?
Anybody who has become a Tennis For Free member of the parks.
Is the membership an annual fee?
Yes it is. We will invoice you prior to your renewal and send it to the email address you have on the system. If you wish to cancel the renewal
you need to email back stating you wish to cancel the membership.
How do I change my details such as my email address?
Log on as if you were booking a court. Go to My Details and then to Membership or Emails. The email address listed here is the email address to which we send all correspondence and renewal invoice.
Can I view my account online?
Yes you can. As above, but go into Account Details. You can see your invoice and open up to see the details. You can also see any payments out of your account and the date it occurred. Please note this can only be viewed when the lead name of the family is logged on.
What happens if I cannot pay by direct debit?
On the very rare occasion where someone is not able to pay by direct debit we will accept payment by an alternative method but you have to pay £50 and join for three years.
Once we have joined, do we have to pay court fees?
You do not pay court fees. Court usage is free. The only exception to this is if you play at Willett using the floodlights. You then need to buy the floodlit tokens.
How do I arrange to play under floodlights?
You contact the Parklangley Club and we would make you a floodlit member. This is free but you have to agree to some bylaws. You will be sent a letter explaining how you get access and how you purchase the light tokens.
How do I cancel a court?
You cancel on our website or, if you booked by phone, please phone The Parklangley Club. Even if you cannot play, say half an hour before, please cancel, so other people can book.
What happens if the fob is lost, stolen or does not work?
The Parklangley Club will not accept any responsibility for fobs as we have no idea how they have been treated. If for any reason you require a replacement fob, you will need to pay £10.
Do we have just one password for the household?
To make things easier we are issuing just one password per household, but we add the first unique letter of each member of your family’s forename at the end of the password, so each member you list may book courts in their own name.
How do I get free coaching?
Free coaching is available to anyone not already on our coaching programme. Free coaching is only available to Tennis For Free members and can be accessed only once in three years. You will be emailed when coaching is being offered.
How do I join in a club session?
If you wish to meet other people and play social tennis in a ‘mix and match’ group why not join our organised club sessions. Please note that these sessions are not suited to complete beginners. You should be able to serve and return a ball in a match play situation. They are also not open to under 18s. Please contact the club if you are interested in these sessions. Contact firstname.lastname@example.org
What happens with the information that I put on my application?
We put your details on our computer system and this allows you to book courts. We have a computerised booking system that enables us to track all the bookings. We also use the data to make you a British Tennis member – this is free. You will receive regular newsletters informing you what is going on and send you emails detailing any particular offers we have for the Tennis For Free members. We do not sell or give our database to anyone.